Routes 117, 121, 125, and 221 will experience delays on Thursday, October 24 due to Vice President Harris and Former President Obama visiting the Atlanta area. There will be no detours for those routes. Follow the service alerts on itsmarta.com and the MARTA On the Go app or subscribe to service alerts at https://www.itsmarta.com/service-updates.aspx for updates.
Mobility Reservation Call Abandonment Rate
Definition: Measures the percentage of customers who terminate a call while waiting in queue to make a MARTA Mobility reservation.
Performance (March 2024):
The Mobility reservation call abandonment rate in March 2024 was 7.20%, which did not meet the target of 5.50% or less.